We are delighted to have you as a client and look forward to providing you with the highest quality care. Please take a minute to read our appointment policy on scheduling, re-scheduling, cancellation, etc.
⋆ If you are sick or experiencing symptoms of COVID-19 such as fever, chills or sweating; sore throat, shortness of breath, new or worsening cough; fatigue, body aches, diarrhea; reduced sense of smell and/or taste, please stay at home and call to reschedule your appointment for a time when you are well again.
⋆ Please allow at least 24 hours for appointment changes and cancellation. Appointments canceled less than 24 hours before will be charged 50% of the service price. NO-SHOW appointments will be charged the full-service price (100%). Repeated cancellation or no-shows may require pre-payment before booking. Thank you for understanding.
⋆ Clients more than 15 minutes late may receive a shorter service to allow the esthetician to be on time for the next appointment, or the appointment may need to be rescheduled.
⋆ No additional guests will be allowed in with you during your appointments - please plan accordingly beforehand.
⋆ All necessary questionnaire forms will be sent to you via email 48 hours prior to your appointment. Please fill them in and email back to us.
⋆ Please alert the esthetician of any allergies or medical conditions that may require special attention. A contraindication may require a delay or denial of service.
⋆ We do not have a formal receptionist. If we are unavailable or with a client, you may receive voicemail. Please leave a message with your name and number so we can get back to you as soon as possible.
⋆ All packages and series must be used with 1 year of purchase.
⋆ All services are for cosmetic purposes only, and no medical claims are being made.
⋆ Prices and services subject to change without notice.
⋆ There no refunds on services rendered.
⋆ Due to health regulation, only products that have been unopened and unused can be returned for a spa credit within
15 days of purchase. If unsure about your purchase, please request a sample to try out first!
⋆ There are no refunds on gift certificates and no cash back on unused portions.
Thank you,
Yuliya
⋆ Please allow at least 24 hours for appointment changes and cancellation. Appointments canceled less than 24 hours before will be charged 50% of the service price. NO-SHOW appointments will be charged the full-service price (100%). Repeated cancellation or no-shows may require pre-payment before booking. Thank you for understanding.
⋆ Clients more than 15 minutes late may receive a shorter service to allow the esthetician to be on time for the next appointment, or the appointment may need to be rescheduled.
⋆ No additional guests will be allowed in with you during your appointments - please plan accordingly beforehand.
⋆ All necessary questionnaire forms will be sent to you via email 48 hours prior to your appointment. Please fill them in and email back to us.
⋆ Please alert the esthetician of any allergies or medical conditions that may require special attention. A contraindication may require a delay or denial of service.
⋆ We do not have a formal receptionist. If we are unavailable or with a client, you may receive voicemail. Please leave a message with your name and number so we can get back to you as soon as possible.
⋆ All packages and series must be used with 1 year of purchase.
⋆ All services are for cosmetic purposes only, and no medical claims are being made.
⋆ Prices and services subject to change without notice.
⋆ There no refunds on services rendered.
⋆ Due to health regulation, only products that have been unopened and unused can be returned for a spa credit within
15 days of purchase. If unsure about your purchase, please request a sample to try out first!
⋆ There are no refunds on gift certificates and no cash back on unused portions.
Thank you,
Yuliya
Questions?
If you have any questions or you would like to inquire about a
specific service, please feel free to leave us a message, and we
will get back to you within 24-48 hours!
specific service, please feel free to leave us a message, and we
will get back to you within 24-48 hours!
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2710 S. Rochester Rd. Suite 1
Rochester Hills, Michigan 48307 PHONE: 586-306-1147 EMAIL: [email protected] |